KAY Jewelers

Miy bien servicio, atentos y amables, traje para ajustar un reloj de mi hija y el agente de ventas Kong fue muy amable en ayudarme, aprovechando ver los precios y me parecieron muy competentes..

Diana gracias por tu buen servicio☺️

Gracias Diana por la atención acia los clientes

Patti & Letti are my forever “go to” diamond gals for the past 20 years! Come see my girls at Fashion Fair Mall, in Fresno, for all your jewelry needs. Thanks again for two decades of Kay commitment!

Came in for my 6mo. Inspection on my wedding ring. Sky went above and beyond. Super fast and professional. Thank you I love this location!

My boyfriend and I started our engagement ring shopping at Zales and had a very lackluster experience. Next stop was Kay’s and right off the bat, Estevan completely turned everything around with his bright personality. He immediately caught on to the style of ring I was looking for and showed me a huge selection of great options. This was the type of experience I was hoping for and Estevan made the whole process fun and seamless. I highly recommend asking for Estevan specifically!

Child's gold bracelet ordered well before birthday party that would be presented as a gift. The lady ensured it would be ordered and I would be able to return and look at it prior to name engraving. After about a week, no call from Kay Jewelers. I called and went into the store again and she could not find it. It turns out they put it back on display to be sold!! Now 1 week before the birthday, she ensures it will be engraved and returned Friday, 1 day before the birthday party. Friday comes around and she says, I'm sorry we haven't received it and I'm not sure why there's a delay...Oh yea? I'll tell you. You didn't call me when the bracelet came in, you put my bracelet to be sold on pisplay to sell, now you can't get the engraving done in time. Today, day of the birthday, I called again to ask about it and the male worker at Kay Jewelers says, Well, Valentine's Day came and that was why we don't have it (similar wording)...no no no. I placed my order well before Valentine's Day....all this to say, go to Zales. Don't go to Kay's Jewelers. Currently still awaiting the gold bracelet today and going to the birthday party with another gift. In the meantime I will have to keep calling for the bracelet because obviously as in some of the other reviews, they don't call customers when items are shipped in. Kind workers do not make up for bad service.

Lety was amazing and patient , helped with finding the ring I was looking for and made everything so easy including to purchase, can't wait to put it on my future wife finger